As businesses and health practices grow, often the support required to service them grows as well. Not with this client. Quality Physician Services provided accounting, human resources and payroll services for a multi-location practice. Over the past few years, the practice has generated 5 times more revenue, and doubled the number of physicians and staff. Through innovative practices, QPS was able to REDUCE the number of FTEs required to support their client by 50%.

QPS implemented an electronic banking process which included payroll direct deposit payroll and other time-savers. They also created an employee manual and intranet with all of the appropriate new hire and other human resources forms online for the office coordinators to utilize. As labor laws changed, QPS communicated them to their clients, and assisted them in appropriately identifying exempt and hourly employees. QPS further ensured that payroll expenses were appropriately managed by monitoring overtime and scheduling.

As the practice acquired new locations and added physicians, QPS coordinated credentialing, malpractice insurance transfers, facility lease payments and other accounts payable and receivable changes in order to ensure a smooth transition with the practice's growth. QPS has also decreased the amount of work that practice coordinators have to do, and decreased the amount of paper consumed in the offices as well.

Back to Case Studies