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Case Studies

Intranet Solution Increases Efficiency and Accuracy for Occupational Medicine Practice

A multi-location client was in growth mode, and their Occupational Medicine Practice was bringing in more employers, each with different needs for pre-employment screenings, annual exams, drug screenings, worker’s compensation and preventative health services.  The Occupational Medicine group would fax new employee protocols to each of the office locations to be placed in binder for reference.

Often times, through fax errors, illegibility and other routing challenges, new protocols didn’t make it into the reference binder before employee appointments.  The result was screening/documentation errors, and sometimes even providing services that could would not be reimbursed by employers or insurance.

QPS recommended that an electronic solution be implemented that would enable practice staff to access the most current employee protocols in real time.  QPS created an intranet for all the office locations.  Occupational Medicine is a large component of the intranet’s functionality.  All of the employer protocols are posted as pdf documents, and all Injury/Illness Report Forms, Consent for Testing, Occupational Health History, OSHA and Medical Evaluation forms are available for the staff to use.  Every practice workstations’ browsers default to the intranet, and each functional area of the practice is accessible from the home page.

The result has been fewer errors, greater compliance and stronger collection rates for the Occupational Medicine Practice, as well as several additional benefits to the practice as a whole.  As this client continues to grow and launch new locations or acquire additional practices, their Intranet is easily updated for each new office, ensuring consistent, quality care from every location.  The new intranet has also reduced the amount of paper practice locations consume, and the amount of storage space necessary to keep documentation organized. 

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