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Operational Standards

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Proper provider credentialing
Continuing education and training of coding and compliance staff
Effective office configuration and procedures
Streamlined human resource processes for recruiting, hiring and managing staff
Clear employee communication programs and tools
Information technology systems and software evaluation, updates, and usage
Effective patient education and communication
Referral generation systems for specialty practices
Practice marketing, branding and community relations

With many years of real world healthcare business experience, QPS has determined 10 operational standards that we employ for all of our clients. By striving to meet these particular goals, we have significantly improved practice efficiency, the bottom line and consequently the quality of clients' patient care.

These standards are:

Collection Rate & Days in A/R that will exceed industry benchmarks
Insurance & Benefit Verification
Timely Entry of Data & Filing of Claims
Maximized Use of Electronic Claims
Batching Protocols & Procedures
Daily Banking Activity
Encounter Form Tracking
Financial Controls
Data Integrity
Physician Review & Evaluation

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Operational Standards