Operational Standards
With
many years of real world healthcare business experience, QPS
has determined 10 operational standards that we employ for
all of our clients. By striving to meet these particular goals,
we have significantly improved practice efficiency, the bottom
line and consequently the quality of clients' patient care.
These standards are:
- Collection
Rate & Days in A/R that will exceed industry benchmarks
- Insurance & Benefit Verification
- Timely
Entry of Data & Filing of Claims
- Maximized
Use of Electronic Claims
- Batching
Protocols & Procedures
- Daily
Banking Activity
- Encounter
Form Tracking
- Financial
Controls
- Data
Integrity
- Physician
Review & Evaluation
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to Practice Management |
Other
quality improvement areas:
- Proper
provider credentialing
- Continuing
education and training of coding and
compliance staff
- Effective office configuration and procedures
- Streamlined
human resource processes for recruiting,
hiring and managing staff
- Clear
employee communication programs and tools
- Information
technology systems and software evaluation, updates, and
usage
- Effective
patient education and communication
- Referral
generation systems for specialty practices
- Practice
marketing, branding and community relations
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